Privacy policy

Last updated: May 21, 2026

This Privacy Policy explains how Sap Skin (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our services on sapskin.com (the "Site") or interact with us in any way (collectively, the "Services"). Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make updates, we’ll post the revised Privacy Policy on the Site and update the “Last updated” date above.

Information We Collect

1. Information You Provide Directly

When you use our Services, you may provide us with certain personal information, including:

  • Contact Information: Name, address, email, and phone number.
  • Order Details: Billing and shipping information, and order details.
  • Account Information: Username, password, and other information you provide for account security.
  • Customer Support Details: Information you provide when you contact us, such as through email or a support form.

2. Information We Collect Automatically

When you interact with our Site, we automatically collect certain information about your device and usage through cookies, pixels, and similar technologies:

  • Usage Data: Information about how you navigate and interact with our Site, including IP address, browser type, device type, and time spent on our Site.

3. Information from Third Parties

We may collect information about you from third parties, such as:

  • Service Providers: Payment processors (for example, when you make a purchase), shipping partners, and analytics providers.
  • Marketing Partners: Information gathered through our marketing and advertising partners, including cookies and other tracking tools on our Site or advertisements.

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: We use your information to process payments, fulfill orders, create and manage your account, and offer customer support.
  • For Marketing: With your consent where required, we use your information to send promotional communications by email and tailor advertisements you may see on our Site or elsewhere.
  • For Security: We use your information to detect and prevent fraud or malicious activity, secure your account, and protect our Site and Services.
  • For Service Improvement: We use information about your interactions with our Site to improve our Services and your experience with Sap Skin.

Cookies

We use cookies and similar tracking technologies to provide and improve our Services. You can control cookies through your browser settings, although disabling cookies may limit the functionality of our Site. For more details on the cookies we use, please visit our Cookie Policy.

How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third parties who help us operate our Site, process payments, fulfill orders, and perform analytics.
  • Business Partners: With your consent where required, we may share your information with business partners for marketing and promotional purposes.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

Third-Party Websites

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

Children’s Privacy

Our Services are not intended for use by children under 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@sapskin.com.

Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure. We recommend you do not share sensitive information with us via insecure channels.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to your personal information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly.

To exercise these rights, please contact us at support@sapskin.com.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Sap Skin
Email: support@sapskin.com

By using our Site and Services, you agree to the terms of this Privacy Policy.